Buy glowsticks from the UK wholesale with glowingmad
Delivery at UK GLOW is free and always will be
Delivery is FREE, next day delivery!
All our orders are shipped within 24 hours of payment. For UK Mainland customers, all orders over the price of £29.99 will automatically receive next day delivery if ordered before 3pm. If after 3pm, your order will abide by the 24 hour dispatch and further 24 hour delivery promise. If under £29.99, your order will be dispatched by second class Royal Mail and you will receive your order within 5-7 working days
For customers within the UK outside of mainland, an additonal £8.50 surcharge will be added. This surcharge will be added to customers within the regions of: Northern Ireland, Scottish Highlands and Offshore Islands.
If items are shipped by courier they will usually require a signature on delivery. If you miss delivery the courier should post a “sorry we missed you” card so that you can re-arrange delivery at a time to suit you. Please note, that the courier will only attempt re-delivery twice, upon the 3rd attempt the item will be shipped back to our warehouse and re-delivery can be arranged. An excess £5.00 redelivery charge will be assigned to your account.
If you have any questions or comments concerning delivery, we'd love to hear from you, please get in touch by emailing us - please see our contact page.
For those abroad...
For international orders, an excess charge will be applied. This is completely dependent on weight and the amount that is ordered. Please use the drop down below to see if your country is listed. If so, please add this to your cart and then pay for your order. If more payment is required to complete the order, one of our team will get in touch with you within 24 hours. All prices listed below are for 30kg worth of orders(for example: 5,000 bracelets, 1,000 6" thick glow sticks). All orders are dispatched with TNT and a tracking number can be provided upon request.
Returning products to us is as easy as pie
If for any reason you are unhappy with your purchase, please notify us in writing within seven days of the date of delivery and return the goods to us with the original packaging and in a saleable condition. The customer will be help liable for returning the product in this condition and payment for purchase. We will provide you with a full refund within 14 days of receiving the goods. All faulty items must be returned within 7 days of purchase. We cannot replace items due to accidental damage or incorrect sizing.
